Are you already set up as a merchant on AliExpress? Have you already started selling to customers across the world? You might be looking for ways to improve your processes. You’re in the right place! We’re here to tell you about AliExpress shipping software to which can help you streamline your shipping strategy. It’ll reduce the amount of work you have to put into processing orders, keeping both you and your customers happy. 

Let’s take a look at ways you can improve your shipping process on AliExpress.

AliExpress: Company Profile

AliExpress is an online retail platform, which was launched in 2010 and is one of the world’s largest online retailers. The site is owned by the Alibaba Group. The group also owns the Alibaba online marketplace, the biggest business-to-business selling platform in the world.

The Alibaba Group owns over half of all retail e-commerce sales in China. The AliExpress platform itself boasts over 79 million active consumers.

Difference Between AliExpress and Alibaba

How does AliExpress differ from Alibaba, since both online marketplaces are owned by the Alibaba Group?

Alibaba is a B2B platform where merchants can list their products for free. The site makes revenue by offering sellers the option to pay extra for additional features such as greater visibility on the site and unlimited product listings.

AliExpress, on the other hand, offers merchants the chance to sell directly to customers, making it a business-to-customer (B2C) platform. There is no fee for registration, just variable commissions on sales based on category of the product. For Italian and Spanish sellers AliExpress offers a specific promotion: there are no commissions until June 21st.

With thousands of sellers trading on the marketplace and millions of products for sale, it’s a paradise for shoppers all across the globe. However, that much competition can make it difficult to get your store seen by customers who are interested in buying your products.

Potential for Italian online sellers

AliExpress is open for business worldwide. The majority of sellers are in China, but the platform has opened up its marketplace for non-Chinese sellers. This means that Western retailers can take advantage of this huge marketplace.

The platform is open to online merchants in Spain, Italy, France, Turkey and Russia. Depending on the success of sellers in these countries, AliExpress may expand to other countries in the West, opening up its platform to an even wider market.

Man sitting at laptop with credit card

Shipping Software for AliExpress

With so many active users on AliExpress, it can be time-consuming for a successful store to keep on top of orders. 

Luckily, there is software you can use to make selling and shipping on AliExpress more manageable, including ShippyPro.

How does shipping work on AliExpress?

You can use a courier of your choice – simply pack and send your items yourself, using your chosen courier service.

It might sound like a lot of work, but luckily we have a few ways to make the process easier for you.

AliExpress shipping software for label creation

Do you spend a lot of time printing off labels? Using ShippyPro’s Label Creator can help to save you time and make your business more efficient. 

Automatic synchronisation of orders to be sent

It couldn’t be easier to manage all of your orders with our Label Creator feature. All of your orders will be automatically imported to your ShippyPro dashboard, making it simple to keep on top of all your shipments from one central platform.

Integrate couriers and get shipping rates

You can then add your couriers to the dashboard and sync them to your account, simply by adding your existing login credentials. The shipping rates for your couriers will be automatically uploaded so you have everything you need all in one easy-to-use dashboard. You’ll get real-time courier shipping rates for all of your connected carriers, so you’ll never be caught out by unexpected shipping costs.

Create shipping labels in bulk

In just one click, you can print labels for all orders coming from AliExpress, no matter which courier you’re using to ship the items. We’ve worked out that sellers save an average of 40 minutes per day when they manage their shipping labels through the Label Creator, rather than doing each label manually, which can be extremely time consuming.

Person handing over brown box

Manage order tracking with AliExpress shipping software

Once you’ve printed off the labels for your AliExpress orders and passed them over to your chosen courier, you’ll want to keep track of how your shipments are progressing.

ShippyPro’s Track and Trace feature integrates with AliExpress to keep your customers updated on their order status. You’ll never have to hear ‘where’s my stuff?’ again!

AliExpress tracking platform

ShippyPro tracks all of your shipments from AliExpress in one simple-to-use dashboard, making it easy for you to keep on top of the status of all orders that are out for delivery. 

Automatic order status updates

ShippyPro helps you to engage with your customers by automatically sending branded shipping updates at each stage of their order’s delivery journey.

An email will be sent:

  • When the label has been created, saying that their order is ready to be shipped
  • To let them know that their order is in transit
  • When their order is out for delivery
  • If there’s been an issue with delivery and the courier couldn’t deliver the package
  • To let your customer know that their order has been successfully delivered

Or you can customise it so that an email is sent at specific shipping stages, as decided by you. That’s the great thing about Track and Trace – it’s totally customisable, so you can make it work for you and your business.

Email templates

You don’t even have to write any copy for your notification emails. ShippyPro has email templates which are ready to use, saving you time and effort. You can customise them to suit your brand, changing your logo and the colours used in the emails in just one click, and you can insert a custom banner, coupon and discount code that’s tailored to your business and sends users directly to your website.

If you use multiple couriers, you can customise your emails to reflect this. Similarly, if you sell your products via multiple channels, then you can update the notification emails to reflect where the order was made.

ShippyPro can even automatically translate your email updates for you. If you ship orders to a number of countries across the globe, your email will be translated to the language of your destination country. That makes for a far better user experience.

In-transit order monitoring

ShippyPro automatically keeps your tracking updated, so you can see the delivery status of all of your orders at a glance whilst they’re in transit.

If you want to find a specific order, you can easily do so with advanced filtering to narrow down your orders by market, courier or date. Or, simply search by customer name or tracking code to quickly find the shipment you need.

The dashboard will automatically flag any shipments which are late, even if they’re simply still in transit, and not showing any particular problems. This means that you can stay up-to-date on what’s happening with your shipments. You can also proactively reach out to customers about their order.

Man using smartphone and Mac Book and smiling

Connect AliExpress to ShippyPro

It couldn’t be easier to connect AliExpress to ShippyPro to improve your experience of sending out items to your customers. 

Integrate your AliExpress shop with your ShippyPro in just one click, you’ll save hours of time preparing your orders from the platform! Everything is seamlessly synchronised to give you more time and help you to upscale your business. ShippyPro makes it easy to fulfill orders faster – keeping your customers happy!

You can get a free 30-order trial of ShippyPro. See how it can make business easier for you today.