ShippyPro is a multi-carrier shipping platform that helps e-commerce brands and enterprise businesses manage shipments, tracking, returns, and checkout delivery options across 195 carriers and 80+ sales channels, all from a single platform.
This is our Spring 2026 Innovation Spotlight: a quarterly update covering company news, upcoming events, and the latest platform updates and integrations. Here's what's new:
📋 Table of Contents: ShippyPro Spring Innovation Spotlight 2026
We're proud to announce that G2's Spring 2026 Reports awarded ShippyPro 11 badges, including Leader in Shipping, High Performer in Enterprise, and a place in the global Top 50 Best Supply Chain & Logistics Software. Each of these badges is based on verified customer reviews and ShippyPro's market presence.
"Achieving the Enterprise badge in Shipping demonstrates our ability to support complex logistics operations at scale, while continuing to deliver an excellent user experience."
— Francesco Borghi, CEO of ShippyPro
G2 scores shipping platforms on two factors: customer satisfaction (quality and volume of user reviews) and market presence (number of reviews, social reach, and online presence). Being awarded a Leader badge requires high scores on both customer satisfaction and market presence, G2 has confirmed this for ShippyPro in 11 categories.
What it does: Auto-Fix is the newest workflow action inside ShippyPro's Automation engine. When enabled, ShippyPro's AI automatically detects errors and corrects all recipient fields: company name, address, city, state, postal code, and more. Auto-Fix then retries label generation, all without any manual intervention. If you prefer to limit which fields the AI automation can modify, you can simply deselect the ones you want to exclude while creating the automation workflow.
The problem it solves: Wrong or incorrectly formatted recipient information is one of the most frequent causes of label creation failures and failed deliveries. When a label attempt fails, the order lands in an error queue and someone on your team has to find it, correct the address, and reprocess it manually. During peak volume, that queue grows faster than it can be cleared, causing delays and missed SLAs.
Availability: This feature is currently live for Italian addresses, expansion to additional countries is on it's way.
Watch the Auto-Fix tutorial to see it in action →
A label generation fails due to an address error. The order moves to the error queue. A team member finds it, corrects the address manually, and reprocesses. During peak volume, the queue grows faster than it can be cleared, causing delays and missed SLAs.
A label generation fails due to an address error. The Auto-Fix workflow triggers instantly, corrects the address automatically, and retries the label with no manual intervention. The order ships. The queue stays empty, even at 3am during a peak sales event.
What it does: ShippyPro Notifications have been fully rebuilt to provide a more flexible and customizable interface. Configure notifications across SMS, WhatsApp, and Email to reach customers with the right message at the right moment, all triggered by live shipping data. With native connections to Shopify, WooCommerce, Amazon, and 80+ other sales channels, you can deliver a seamless brand experience on any channel.
The problem it solves: Generic carrier notifications miss the mark when it comes to delivery experience: leverage branded notifications to build brand trust and loyalty at every step of the delivery journey. Additionally, up to 65% of e-commerce support tickets are WISMO inquiries: most of which are preventable with proactive, well-timed communication. Prevent Failed deliveries and on-hold shipments compound the problem further, generating storage fees, reshipping costs, and lost revenue that add up fast.
Try ShippyPro Notifications in-app for free →
Start by testing one high-impact notification in one market (for example, an "Out-for-delivery" WhatsApp message for orders in Spain) and analyze how this impacts performance before scaling.
The problem it solves: In a standard tracking dashboard, every shipment looks the same until something goes wrong. By the time a problem is visible, a customer has often already contacted support.
What it does: Tracking Solver is a dedicated shipment monitoring dashboard that automatically prioritizes shipments by urgency, so your customer success team always knows what needs attention first without manually scanning through hundreds of orders. It works across all carriers and connects to Shopify, WooCommerce, Amazon, and every other sales channel you have active in ShippyPro.
| Tab | What it highlights |
|---|---|
| 🔴 Action Needed | On hold, damaged, lost, missing documents, carrier requesting contact |
| ⚠️ At Risk | Delayed, failed attempts, no tracking update for 36+ hours |
| ✅ Delivered | Completed shipments, visible for 3 months |
| All Shipments | Complete view of the last 3 months |
What it does: Invoice Analysis automatically compares carrier charges against expected costs, flag discrepancies, and surface potential savings. What previously took hours of spreadsheet work now takes minutes.
The problem it solves: Carrier invoices are complex, and billing discrepancies are common, but auditing them manually is time-consuming enough that most businesses don't do it consistently. ShippyPro Invoice Analysis makes monthly carrier invoice audits a consistent and repeatable process for concrete savings.
What's New This Quarter
Who it's for: Finance and operations teams managing meaningful shipping spend across multiple carriers. The more volume you ship, the more value it finds.
What it does: Teams lets you create custom roles with granular permissions, so each member of your ShippyPro account has a clear and focused view relevant to their work.
The problem it solves: As teams grow, full platform access for all users creates confusion, miscommunication, and slower onboarding.
Permissions can be now be applied to the following platform sections: Shipping (including tab-level access for New Orders, Labels Generated, and Orders in Error), Tracking, Returns, Checkout, Carrier Connections, Analytics, and Administration.
Every team member sees every setting. Carrier configurations, return rules, and automation workflows are one accidental click away from being changed by someone without the right context. Onboarding takes longer because the interface is overwhelming. Errors are hard to trace.
Warehouse staff see Shipping. Finance sees Analytics and billing. Support sees Tracking. Each role has exactly what it needs, nothing it doesn't. Onboarding is faster, the audit trail is cleaner, and your peak-season configuration stays protected.
We've improved the discounts for customers who commit to ShippyPro long-term. Annual plans now save 20% and biennial plans save 30%. If you're already on a monthly plan, now is the time to consider updating your subscription.
| Plan Type | Previous Discount | New Discount | Saving vs Monthly |
|---|---|---|---|
| Annual | 10% | 20% | 2.4 months free per year |
| Biennial (2 years) | 22% | 30% | 7.2 months free over 2 years |
ShippyPro's carrier network and shipping automation are now available natively inside four new major enterprise platforms: no separate interface, no manual data transfer between systems.
Generate labels and access live tracking directly inside SAP, via a pre-packaged integration built with certified partner Syscons. Faster to deploy than a custom build, easier to maintain long-term. It's designed for enterprise IT teams that need a reliable, well-supported connection between their ERP and their carrier network.
Read more about the SAP Cloud ERP Integration →
Full shipping, label creation, and real-time tracking embedded in Dynamics, connected to 195 carriers. For businesses already running Dynamics as their ERP or financial management system, this eliminates the need for a separate shipping interface entirely.
Read more about the Microsoft Dynamics 365 Business Central Integration →
Extensive multi-carrier shipping is now available inside one of Europe's most widely used retail ERP platforms, popular across the fashion and luxury markets. Leverage ShippyPro's extensive 190+ carrier network and Optimizer tool natively within the Cegid environment.
Read more about the Cegid Integration →
ShippyPro's automation tools and 190+ carrier network is now connected to OneStock's OMS for unified omnichannel fulfillment: bringing multi-carrier intelligence into the layer where fulfilment decisions are actually made.
Utilize Pickup Point Delivery (PUDO), Easy Return, and Ship & Collect natively in OneStock to complete your end-to-end logistics infrastructure.
Read more about the OneStock Integration →
Discover our full list of Integrations and Partners →
Automate carrier selection, address correction via Auto-Fix, and label generation — no-code workflow engine built for e-commerce and enterprise operations at scale.
Explore AI Automation →AI-powered carrier billing validation across 9 carriers. Automatically flags overcharges and surfaces savings — in minutes, not hours of manual spreadsheet reconciliation.
Explore Invoice Analysis →Real-time visibility across 195 carriers with proactive At Risk and Action Needed monitoring — plus Zendesk integration for support teams managing shipment exceptions.
Explore Track & Trace →Automated returns management connected to your carrier network — give customers a seamless return experience while keeping your operations in control.
Explore Easy Return →Pickup point delivery across 195 carriers — let customers choose their preferred collection point at checkout and reduce failed delivery rates.
Explore Ship & Collect →Apply automated carrier selection rules to every shipment — routing to the best carrier by cost, transit time, and destination without manual intervention.
Explore Optimizer →Auto-Fix is a workflow action inside ShippyPro's AI Shipping Automation engine that detects and corrects recipient address errors automatically before a label is generated. It reformats label information that is too long, incorrectly structured, or missing required components: all without any manual intervention or error queue. Auto-Fix is currently live for Italian recipient addresses. Expansion to additional countries is underway: contact ShippyPro to be notified when your market is supported.
Standard carrier tracking emails are sent from the carrier's own domain without your brand identity, no control over timing, and no ability to apply conditions. ShippyPro's rebuilt Notifications system uses a workflow-based trigger → condition → action model across SMS, WhatsApp, and Email to deliver the right message reaches the right customer at the right moment, sent from your own sender name or domain. Merchants activating proactive notification workflows typically see WISMO support ticket volumes fall by up to 65%.
Track & Trace provides real-time shipment visibility across all 195 carriers. Tracking Solver (Beta) adds a proactive monitoring layer that automatically categorizes shipments into "Action Needed" and "At Risk" priority views so Customer Success teams can identify and resolve problems before they reach the customer. It includes custom saved views, internal notes, manual priority overrides, and a native Zendesk integration.
ShippyPro's Spring 2026 update introduces native integrations for SAP Cloud ERP (via certified partner Syscons), Microsoft Dynamics 365 Business Central, Cegid, and OneStock OMS. These pre-packaged connectors bring label generation, carrier selection, and live tracking directly into each platform: no separate shipping interface required. A full REST API is also available for custom integrations with any system not covered by the pre-built connector library.
ShippyPro has improved its long-term commitment discounts. Annual plans now carry a 20% discount (up from 10%), and biennial plans now carry a 30% discount (up from 20%). If you are currently on a monthly plan, switching to an annual or biennial plan now offers even larger savings.
Explore Auto-Fix, Tracking Solver, rebuilt Notifications, Invoice Analysis, Teams, and all Spring 2026 updates on a free ShippyPro account.
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