How to handle rush orders

Customers always complaining because orders are late or you can’t manage rush orders? Amazon & eBay claims threaten your online reputation? You would like to scale up opening new sales channels but you’re not well organized enough?

Today we explain you how ShippyPro, the platform we’ve developed, could help you in handling rush orders offering a fast fulfillment and delivery experience to your customer, without annoyances.

4 Tools that can help you in rush orders fulfillment

#1 Multi-channel management

You will manage many sales channel together. 

Your orders are collected in a unique dashboard, which is extremely easy to use.

Benefits:

• All your datas are synchronized from your platforms (Amazon, Ebay, Shopify, Magento, Prestashop, Woocommerce, Etsy, Weebly ecc.)
• No need to manage orders using Excel, CSV or XML files: all data gathering is automated
• Filters, customized views basing on country, payment method, SKU, item value and date

How this tool helps rush order fulfillment:

• Data management, data quality providing
• No more copy+paste or trascription
• All trascription errors are eliminated

Top benefit:
You will be able to increase the number of channels you sell on, boosting your sales

#2 Bulk shipping label generator

Fast choice among couriers, thanks to an innovative and powerful algorithm that suggests the best couriers automatically for every order, basing on:

Weight, Dimensions, ZIP code, Difficult Areas, Extra costs,

All services are listed in order of price and delivery time

Benefits:

• Generate more than 100 shipping labels in a minute
• All data are sent to couriers automatically
• No need to manually insert data on the courier’s site
• Eliminate errors due to different data formats on the courier site 

How this tool helps rush orders fulfillment:

• Up to 4 hours saved per day in generating shipping labels
• The time spent in choosing the right courier for the selected order is near to 0

Top benefit:

You will manage multiple couriers together, taking advantage of all their best services, reducing shipping costs and enhancing service quality.

#3 Automated tracking number update on your sites and marketplaces

Your orders status is immediately set on shipped with the related tracking number:

Benefits:

• No manual updating of tracking number
• Your orders are always completely updated both on your dashboard and on the marketplace

How this tool helps order rush fulfillment:
Automated tracking number updating reduces all time consuming activities related to update the sale channel and your customer about shipping and tracking number

#4 Send live update mails to your customers

After shipping, let the software make all the rest: it will update your customers every time the delivery status changes, avoiding you to waste time on customer care

Benefits:

• Your customers receive always all the info they need
• Top service quality
• Performance measuring and stats on your deliveries

Top benefit:
Questions direct to your customer care will reduce, so that you will redirect your team to more productive activities

E-commerces able to manage rush orders, as we support with Shippypro, can:

• Improve customer satisfaction:

Receiving an order with fast delivery has become a must: rush orders have become a routine. Amazon set a high standard in shipping time, so if you want to create a fidelization process on your customer, rush orders fulfillment is necessary. If orders are delivered fast, your customers will be happy and it will be easier to receive new orders from old and new customers.

• Increase usual customers:
  Customers prefer your store to others, if they’re sure about the delivery time.
• Boost sales:

Good feedbacks, repeated customers, word of mouth spreading faster and faster, makes your orders raise in few weeks. 

Of course, keeping a high rhytm in rush orders fulfillment is not easy, but that’s the only way to take your e-commerce to a higher level.

ShippyPro is the solution that really helps in achieving that. You’re not requested a credit card or a fee to try our solution: you will only pay if you think Shippypro could really help your growth.

So, what about creating an account?