ShippyPro: Multi-Carrier Shipping Platform for Growing SMBs

2026 Edition · 8 min read · By the ShippyPro Product Team

You've put in the work. You have carrier contracts, multiple storefronts, and a growing order volume. But somewhere along the way, your shipping setup stopped keeping up. You're logging into three different carrier portals to check tracking. You're manually assigning couriers to orders that should be routing themselves. Your customers are emailing to ask where their parcel is — and you're not sure what to tell them because the tracking page hasn't updated.

Sound familiar? You're not doing anything wrong. You've just outgrown the tools you started with. ShippyPro is built for exactly where you are now: all your shipping, all in one place, with the automation and visibility that growing businesses actually need.

Signs You've Outgrown Your Current Shipping Setup

There's a point in every growing e-commerce business where the shipping tools that got you started start holding you back. It doesn't happen overnight, it creeps up on you. Here's what it usually looks like:

You're spending too much time on tasks that should be automatic

Every morning starts with a queue of orders to process. You're opening carrier websites to check rates, copy-pasting tracking numbers, and manually deciding which courier gets which parcel. It works, but it takes time — time that should be going into your business, not your logistics admin.

Your customers keep asking "where's my order?"

You shipped it. It's on its way. But your customer doesn't know that, because the tracking notification never arrived, or the link you sent goes to a carrier page that hasn't updated in 48 hours. These "where is my order" messages are a sign that your post-purchase communication isn't working and it's costing you valuable customer service time.

Managing multiple carriers means managing multiple portals

You use DHL for international, your local carrier for domestic, and maybe a third option for bulky items. Each one has its own portal, its own login, its own tracking interface. Keeping track of what's happening across all three is a daily juggling act that gets harder as your shipping volume grows.

Your platform charges you more as you ship more

Some platforms attach a small fee to every label you generate — €0.05 here, €0.10 there. At low volumes, it barely registers. At 2,000 shipments a month, that's potentially €200 on top of your subscription, every month, just for the privilege of printing labels. That cost doesn't buy you anything extra. It just compounds.

Who ShippyPro Is Built For

ShippyPro is a multi-carrier shipping platform designed for e-commerce businesses that have moved past the basics. If you're shipping somewhere between 1,000 and 4,000 orders a month, managing more than one carrier contract, and selling across multiple channels, ShippyPro is built to grow with your business.

You keep your carrier contracts — ShippyPro connects to them

One of the things that makes ShippyPro different is how it handles carrier rates. It doesn't sell you postage or take a cut on your labels. Instead, it connects directly to your existing carrier accounts, so your negotiated rates stay yours. You've worked hard to get those contracts. ShippyPro's shipping platform just makes them easier to use.

Built to manage shipping complexity

Managing multiple carriers, multiple storefronts, and international shipping is genuinely complex. ShippyPro doesn't pretend otherwise — but it does take that complexity off your plate. The platform handles the logic, so you don't have to. Connect your channels once, set your rules once, and let the software do the rest.

Loved by the people who actually use it

This spring, ShippyPro received 11 G2 awards — including Leader badges across multiple shipping and logistics categories. These G2 rankings and 4.6/5 score is based on verified customer reviews, so this isn't a self-assessment: it's what real users with real shipping operations say about the platform. For a business evaluating tools, that kind of signal matters more than marketing copy.

Is ShippyPro right for where you are now?

ShippyPro is the right fit if you're shipping at least several hundred orders a month, managing more than one carrier, or selling across more than one channel. If you're earlier in your journey — just starting out, shipping a handful of orders a week, still figuring out which carriers to use — the platform will likely be more than you need right now. ShippyPro is built for businesses that have already done the shipping groundwork and need software that keeps up with where they're going.

All Your Shipping, All in One Place

The most immediate thing ShippyPro changes for most customers is visibility. Instead of checking three carrier portals and two sales channel dashboards every morning, everything is in one place. Here's what that covers:

190+ carriers, one dashboard

ShippyPro connects to 190+ carriers globally. DHL Express, UPS, FedEx, Royal Mail, Evri, DPD — and hundreds of regional and local carriers. You manage all of them from the same interface, with the same workflow, regardless of which carrier is handling the shipment. Professional plans support up to 5 carrier connections; if your operation spans more, Enterprise plans offer unlimited connections.

80+ sales channel integrations

Orders come in from wherever you sell: your WooCommerce store, your Shopify checkout, Amazon, eBay, Zalando. With ShippyPro's extensive integrations, they all sync into one order view automatically. No manual imports. No copy-pasting between systems. If you have a custom platform or need to connect something out the ordinary, the ShippyPro API has you covered.

Returns, handled

Returns are part of the job, especially in Europe where consumer rights law gives buyers 14 days to send most items back. Easy Return handles return label generation and the return flow within the same platform as your outbound shipments — so your returns process is as organised as your dispatch process.

Pickup points and click-and-collect

European shoppers increasingly prefer delivery to a pickup point over home delivery. Ship & Collect integrates pickup point networks into your checkout, giving customers the option they want and reducing missed deliveries. According to Ecommerce Europe's research, delivery flexibility is one of the top factors in cross-border purchase decisions — so it isn't just a nice to have, it affects checkout conversion.

Stop Doing Manually What Software Should Do for You

If you're still manually deciding which carrier gets which order, you're doing work that your shipping platform should be doing for you. ShippyPro's shipping automation lets you define rules once — and then it handles carrier assignment, service selection, and label generation automatically, every time.

How automation rules work in practice

You set conditions and outcomes. For example: if the destination is outside the EU and the order value is over €150, assign DHL Express and generate a commercial invoice. If the order is domestic and under 2 kg, assign your local carrier on standard service. ShippyPro checks those rules against every incoming order and acts accordingly — without you touching it.

1,000 free automation runs every month

Every ShippyPro plan includes 1,000 automation runs per month at no extra cost. For a business processing around 1,000 orders a month with standard routing logic, that covers your full operation. For higher volumes or more complex rule sets, additional runs are available — but most SMBs at this stage won't need them from day one.

Keep Your Customers in the Loop, Automatically

Post-purchase communication is one of those things that feels like a nice-to-have until you realize how much time you're spending on "where's my order" messages. ShippyPro's Track & Trace handles tracking aggregation and customer notifications across all your carriers from one place.

One tracking view for all your carriers

Instead of logging into each carrier portal to check shipment status, ShippyPro pulls all tracking data into a single dashboard. You can see where every order is, across every carrier, at a glance. When something goes wrong — a delay, a failed delivery attempt — you know about it before your customer does.

WhatsApp notifications, where your customers already are

In Europe, WhatsApp is how a lot of people communicate — including with businesses they buy from. ShippyPro sends tracking updates via WhatsApp, email, and SMS. Activate the free Notifications add-on and your first 100 WhatsApp messages every month are on us. According to Statista, WhatsApp is the most widely used messaging app in Europe, which means meeting your customers there isn't just a nice touch, it's where they actually want to hear from you.

Pricing That Makes Sense as You Grow

ShippyPro's pricing is flat-rate: one monthly fee, no per-label charges, no surprises at the end of the month. Your platform costs are predictable regardless of how many shipments you process. Automation and WhatsApp notifications work on a freemium structure — both come with a free monthly allowance that covers most small business needs, with additional capacity available as a paid add-on if your volume grows.

Commit longer, pay less

ShippyPro rewards businesses that are in it for the long run. Annual plans are 20% cheaper than monthly billing. Biennial plans are 30% cheaper. The longer your commitment, the lower your effective per-shipment platform cost. For a business that has found the right fit and wants to reduce overhead, locking in a longer plan is one of the simplest optimizations available.

What's included across all ShippyPro plans

For full plan details and current pricing, visit shippypro.com/en/pricing.

How to Get Started

Getting started with ShippyPro doesn't require a long setup project. The platform is available in 5 languages and the integrations library covers most common carrier and sales channel combinations out of the box.

Start with a free trial

ShippyPro offers a free 14-day trial — no credit card required, with up to 30 labels included. Use it to connect your carriers and sales channels, set up a few automation rules, and run your actual order mix through the platform. The free trial is the fastest way to see whether ShippyPro handles your specific setup before you commit to any plan.

What to test during your trial

Connect the carrier you use most and the sales channel you get most orders from. Set up one automation rule for your most common shipment type. Check the tracking view after your first batch of orders goes out. The ShippyPro Help Center has guides to help you get set up quickly.