This in-depth guide compares the leading shipping analytics platforms for the UK market - like ShippyPro, Nshift, and Parcel Perform - focusing on what actually matters: integration with your ERP or WMS, granularity of analytics, courier performance benchmarking, and cost transparency.
You’ll also find a practical, interactive decision matrix to evaluate platforms against your unique requirements, plus answers to the most common technical and operational questions logistics teams face.
Whether your business handles thousands of parcels a day or is scaling cross-border operations post-Brexit, this resource is designed to support evidence-based, risk-aware platform selection helping you build operational advantage, improve service quality, and keep costs under control.
SUMMARY ✨
The right platform should deliver actionable, granular data that connects directly to your systems, supports negotiation with couriers, and adapts as your operations scale or diversify.
This article gives you the framework, tools, and real-world selection criteria to make an informed decision—avoiding “feature checklist” fatigue and focusing on business impact.
With our interactive decision matrix, and honest breakdowns of major platforms, you’re equipped to run a structured evaluation, ask the right questions, and select a shipping analytics partner that fits your current and future needs.
Top shipping analytics softwares for 2026
ShippyPro Optimizer® – Feature-focused shipping overview for UK logistics
ShippyPro is a comprehensive shipping tool designed to handle multicourier label creation, tracking, returns, and performance analytics from one hub. It integrates with over 180 couriers and 80+ sales channels, supporting both B2B and B2C workflows across domestic and international shipments.
Key features:
- Optimizer® – Shipping performance & cost analytics: Real-time dashboards display courier performance metrics: transit times, late delivery ratios, exceptions per region or service level. Filters can be applied by time period, courier or postal code. Historical trends and exception analysis enable benchmarking and tactical decision‑making across regions and couriers.
- Invoice Analysis - Cost transparency: Normalises courier invoices into cost breakdowns: base rate, fuel surcharge, residential or remote fees, re‑weigh adjustments. Flags discrepancies in real time, enabling managers to detect hidden or unexpected surcharges and optimise shipping budgets from live data rather than waiting for month‑end reporting.
ShippyPro pricing for 2025
- €99/month for new customers for the first year (annual plan)
- From €199/month for Professional plans (or for new customers with a monthly plan)
- Enterprise pricing available upon request. Shipping analytics basic features are included in all Professional and Enterprise plans. To extend the data visualisation period beyond 30 days there's the PRO add-on.
Outvio – Post‑checkout analytics & operational visibility
Outvio offers a modular, cloud-hosted platform primarily tailored to e‑commerce logistics. While historically known for fulfilment automation and returns self‑service, it has expanded to include meaningful analytics dashboards and branded tracking experiences.
Core capabilities:
- Shipment and delivery analytics: Summary dashboards track volume, transit time and exceptions across all integrated couriers.
- API-driven data integration: Supports ERP/WMS sync, order management, and courier tracking data ingestion.
Outvio pricing (2025)
- Free tier available for basic shipping and post-purchase workflows.
- Plans starting from €4,200/year for Post-Checkout features, and €150 per agent/month.
Reveel – Dedicated courier spend intelligence & predictive analytics
Reveel is a specialised shipping intelligence platform with a focus on courier spend optimisation and contract performance monitoring.
Key technical features:
- Courier performance benchmarking and Peer Index (RPI): Compare delivery reliability, transit speed, delivery exceptions on a peer‑group basis.
- Vital Factors analytics hub: Drill‑down capability into package‑level anomalies, surcharge patterns, address correction fees, and regional cost variances with anomaly detection using statistical thresholds.
- Contract negotiation support: Suggests rate-saving strategies proactively and models alternate courier pricing across invoice history.
Reveel pricing (2025)
Free version exists—with limited functionality—but most analytics and contract‑optimisation features require paid levels. Pricing is on‑request, typically only available via enterprise negotiation.
Parcel Perform – AI‑driven delivery performance & predictive analytics
Parcel Perform is a sophisticated SaaS logistics intelligence platform employed by global brands and high‑volume UK shippers, offering real‑time visibility and decision intelligence throughout the delivery lifecycle.
Key features:
- Real‑time consolidation: of tracking data across 700+ global couriers into a unified dashboard, facilitating precise SLA monitoring and performance benchmarking.
- AI‑enabled Predictive ETA & Delivery Date Forecasting: Their AI Decision Intelligence engine predicts delivery times and flags deviations proactively, reducing WISMO queries by up to 45%.
Parcel Perform pricing (2025)
Pricing available on request; no public entry‑level plan. Free trial/demonstrations are available, but full functionality requires enterprise-level negotiation.
AfterShip – Post-purchase tracking & engagement analytics
AfterShip is a globally recognised ecommerce tracking solution offering branded tracking, engagement analytics, and delivery performance insights via email/SMS workflows. Though based in Singapore, it maintains significant UK presence and integrations.
Core capabilities:
- Shipment Performance Analytics: Tracks delivery rate, courier reliability, exception volumes and transit times through a configurable dashboard with date-range filtering and exportable reports.
- Engagement insights: Measure CTRs, email/SMS campaign performance, and customer satisfaction metrics through embedded tracking page analytics.
- Data export and advanced integration: Enables API access, webhooks, SSO, and raw data export for deeper analytics in-house.
AfterShip pricing plans (2025)
- Essentials: US$11/month for tracking and notifications.
- Pro: US$119/month for shipping analytics plus SMS/ROI tools.
- Premium: US$239/month for 2000 shipments.
- Enterprise: pricing available on request with custom APIs, support and SLA guarantees.
Shipup – Customer Experience and Delivery Feedback Monitoring
Shipup combines delivery notifications, customer feedback collection (including NPS), and post-purchase analytics to enhance CX and reduce support burden.
Key Features:
- Real-time delivery tracking and automated alerting.
- Customer feedback capture via surveys post-delivery.
- CSV or dashboard reporting on delivery performance and customer sentiment metrics.
- Basic analytics for parcel transit, exceptions and satisfaction trends.
Shipup pricing (2025)
- Pro plan: €299/month
- Advanced plan: €599/month
- Enterprise pricing available upon request
Lojistic – Courier Audit, Cost Recovery & Dispute Resolution
Lojistic specialises in identifying overcharges, surcharge anomalies, and postage errors by dynamically comparing invoice data against contracted rates.
Key features:
- Transaction-level cost reconciliation, surcharge audits, and exception reporting.
- Courier benchmarking across UPS, DHL, FedEx and regional couriers.
- Automation & alerts for parcels outside contractual thresholds and cost-recovery workflows.
- Technical integration via CSV imports and API into ERP or BI systems.
Lojistic pricing plans (2025)
- Free plan includes 100 days of data and contract insights.
- EDI connections add-on: US$35/month.
- Extended Data History: US$49/month for 5 years of data.
- Starter: US$99/month; Enterprise: US$389/month; Unlimited: US$5959/month.
Narvar – Post‑purchase branded tracking & predictive delivery experience
Narvar operates as an enterprise-grade post‑purchase experience platform, widely adopted in UK and EMEA markets. It combines branded tracking, predictive ETAs, and engagement analytics:
- Tracking & EDD predictions: via ML models informed by courier history, order routing, and external data.
- Analytics focus: centred on communications performance, delivery reliability, and returns management.
Narvar pricing (2025)
Pricing available upon request.
CONTGuard – IoT-powered risk monitoring & security-driven analytics
CONTGuard delivers cargo visibility and environment monitoring via IoT sensors and AI analytics:
- Sensor analytics for geolocation, temperature, humidity, impacts, and door openings.
- Operational Control Center with human-supervised monitoring.
- Post-shipment analytics on demurrage, route deviations, and delays.
- Sector use cases: pharma, automotive, food & beverage, aerospace.
CONTGuard pricing (2025)
Pricing available upon request.
Parcellab – Proactive operational experience & automation analytics
Parcellab excels in event-driven analytics for post-purchase logistics:
- Tracks every shipping event for millions of shipments monthly.
- Exception & incident reporting with auto-triggered workflows.
- Operational KPIs with customer service metrics.
- Data export via CSV, SFTP, and BI connectors.
Parcellab pricing (2025)
Pricing available upon request.
Shiphawk – Analytics-first shipping automation for B2B & omnichannel
Shiphawk integrates warehouse automation, ERP, and real-time decisioning:
- Unified analytics engine from order through delivery.
- Rate shopping and courier performance benchmarking.
- Operational visibility with exception reporting and warehouse analytics.
- Custom data export via REST API and scheduled CSV.
Shiphawk pricing (2025)
Tiered SaaS pricing based on volume and integration depth; proposal upon request.
Nshift – Multicourier shipping & analytics
Nshift offers multi-courier management and performance monitoring at scale:
- Shipment tracking: real-time and historical parcel status views.
- Courier comparison: on-time rates, delivery success, exception causes.
- Cost & volume analytics: shipping spend, fuel surcharges, volumetric weight.
- Returns analytics: monitoring of return flows and refund cycles.
- Data export: connectors for Power BI, Qlik, Tableau.
Nshift pricing (2025)
Pricing available upon request.
How to select the right shipping analytics platform
With increased data complexity, evolving compliance requirements, and the need for rapid adaptation, experienced logistics and IT managers must assess platforms based on practical integration, operational control, and the true granularity of analytics.
Here are the critical considerations.
| Criteria |
What to Ask |
Why It Matters |
| Integration |
Is there a proven connector for my WMS/ERP/OMS? |
Avoids manual data entry & errors |
| Localisation & Support |
UK-based or UK/EU hours? SLA terms? |
Ensures prompt help & local expertise |
| Analytics Granularity |
Drill-down per courier/region/exception? |
Actionable insights for optimisation |
| Pricing Transparency |
Full price list? Any hidden fees? |
Enables budget predictability |
| Scalability |
Max shipments, couriers, sites supported? |
Supports growth without re-platforming |
Does the platform offer proven, stable integrations with your core systems—ERP, WMS, TMS, and e-commerce platforms?
- Disconnected systems mean manual reconciliation, lost data, and slower exception management.
- Look for API documentation, pre-built connectors, and evidence of live deployments with systems you already use.
- Consider platforms with flexible data export options for custom analysis.
Is support based in the UK (or at least UK/EU hours)?
- Time zone alignment for rapid problem resolution, especially during peak shipping periods.
- UK-based support teams understand local courier idiosyncrasies, customs challenges, and regional standards.
What level of detail do you get—from cost codes to exception root causes to courier performance per shipping lane?
- High-level dashboards aren't enough; you need drill-down capability (e.g., cost per label, exception causes by postcode).
- Check for custom report building and data exports, not just canned visualisations.
Is the platform’s pricing fully disclosed, or are there hidden costs for integrations, analytics modules, user seats, or data storage?
- Unpredictable costs complicate budgeting and ROI analysis.
- Tiered or modular pricing can be cost-effective—but only if clear.
Can the platform handle projected increases in shipment volume, new couriers, or expansion to new channels without major rework?
- Outgrowing your analytics platform can lead to costly migrations.
- Scalability includes API rate limits, data storage, refresh rates, and multi-site support.
Shipping analytics platform decision matrix
Make sure the sum of the weights is 100 to calculate the scores!
To wrap up
Selecting the right shipping analytics platform is not just a matter of features, but of genuine operational fit, future-proofing, and decision-making value.
- Prioritise integration: seamless ERP, WMS, and courier network connections are essential.
- Granularity drives action: drill-down data by shipment, courier, postcode, and exception type.
- Transparency and compliance matter: clear pricing, SLAs, and data handling mitigate risk.
- Customisability and reporting flexibility: custom dashboards and exports for multi-market operations.
- Scalability is essential: support growing volumes and complexity without replatforming.
No platform is one-size-fits-all. The decision matrix above helps clarify priorities, engage stakeholders, and structure an evaluation process—turning generic “top lists” into a shortlist tailored to your operational reality.
PRO TIP 💡
Engage your operational, IT, and finance teams early, run a real-data pilot, and insist on technical documentation and references. Only a platform aligned with your daily realities delivers true ROI and supports continuous improvement.
Learn more about shipping data analysis and AI
Shipping analytics platforms: FAQs
How accurate are shipping analytics platforms in reporting delivery delays or exceptions?
Accuracy depends on courier data feed quality. Test live integrations during your pilot phase for best results.
Can these platforms handle multi-courier operations and add new integrations?
Top platforms support many couriers out of the box; confirm support for niche/local carriers before selection.
What’s the value for contract negotiation?
Concrete performance and cost data enable stronger rate and SLA negotiations.
How do platforms support post-Brexit compliance?
Look for UK/EU customs data fields, harmonised codes, and compliance reporting modules.
Custom reports vs. pre-set dashboards?
Check for CSV/Excel exports, report builders, and API data access for bespoke reporting.
What if volume doubles or you enter new markets?
Review API limits, courier support, and plan capacity; enterprise solutions handle large surges without replatforming.
Typical implementation timelines?
Basic setup: 1–2 weeks. Full integration and automation: 4–8 weeks, depending on complexity.
Do these replace TMS or WMS?
No. Analytics platforms sit atop or integrate with your TMS/WMS to provide reporting, cost analysis, and workflow automation.